Returns and order support

Need help with your order?

Email dujosoo@tkwiki.com with your order number and a description of the issue. If an item arrived damaged or incorrect, include clear photos of the item and packaging.

Before sending an item back

Please contact us for the applicable return instructions and destination before shipping anything back. Do not send returns to an address shown on demonstration artwork.

Our detailed return conditions are being updated. Please ask us to confirm eligibility and any applicable costs before purchasing. This page does not limit any rights available under applicable law.